Training Topics
Communication Skills
Great ideas, prospect businesses and an almost concluded sale may all come crumbling down due to wrong choice of words, use of controversial body language, use of wrong communication medium, or due to poor approach. Excellent communication is the key to maintaining successful business relationships, increasing productivity, decreasing errors, decreasing attrition, and general promotion of organizational performance. Ginlog Trainer has offered the best communication skills training in Nairobi-Kenya and Africa. Our team of experts will help equip your employees with competitive skills to improve their communication skills.
Topics we train under Communication skills include:
1. Verbal communication
2. Body Language
3. Writing skills- reports, minutes, proposals, memos, research
4. Visual Communication
5. Presentation Skills
6. Public Speaking
7. Interviewing
Benefits to the employer
- It will boost the organization’s image. The way employees communicate portrays an organization’s image.
- It will ensure customer retention: Training employees make them efficient in handling customers. There is customer retention as a result of excellent customer service and a lasting customer relationship is built.
· It will boost the rate of referrals. Good communication skills will help foster excellent business relationships with other organizations, customers, suppliers, and hence increase rate of referrals.
· It reduces rates of employees turn over. Effective communication between employer and employee increases job satisfaction making them feel more secure.
- It reduces time wastage. Receiving the right and updated information at the right time reduces time wastage. Time is also not wasted solving conflicts among employees.
- It promotes teamwork. Good communication among employees is the corner stone to teamwork which greatly promotes organization’s productivity
Our expertise and experience will ensure quality, reliability and timely execution of training at the most competitive rates.